Due to lockdown we will not be able to deliver if your city falls into lockdown zone.

FAQs


Question 1 - How long will it take to deliver my order?
Answer 1 - We generally take 7-10 days to dispatch and deliver the package but this is the maximum time. It is usually less than that depending on the pin code and the availability of the stock at the nearest warehouse. You have the option to track your order in the Menu tab.

Question 2 - What happens when I don't receive my full order?
Answer 2 - There will be times when your order will be coming from two different warehouses. So, we will dispatch the order in different packages. This ensures that our customer don't have to wait for long for the complete order to arrive.

Question 3 - How can I exchange the size or return my order?
Answer 3 - There is an Exchange and Return Center option in the Menu tab, you may place your request there with the details and the concerned department will do the rest. You can check the status of your request at the same page.


Question 4 - How long does it take until I receive my Gift Card?
Answer 4 - Once your package reaches Kendiee warehouse, it will go through a QC (Quality Check) and after that gift card will be issued to you. This will be send on either your contact number or mail ID whichever you will use while placing your order.